Walking into a sparkling, clean office just feels good. Your employees smile more, clients notice the fresh smell, and everything looks professional and welcoming. But finding the right commercial cleaning services in Austin, TX for your business isn’t always easy.
Many business owners make the mistake of hiring the cheapest cleaning company they can find. Within weeks, they notice bathrooms aren’t being cleaned properly, and their office starts looking shabby. When important clients visit, it creates an embarrassing situation that could have been avoided.
Let’s talk about how you can avoid this common mistake and find a cleaning company that’s actually worth your money.
Know What You Really Need
Before you start calling companies, sit down and think about your space. Do you run a busy medical office that needs daily cleaning? Or maybe you have a small office that only needs help twice a week?
Different spaces have different needs. A daycare requires a totally different approach than a regular office building cleaning. Write down exactly what you need cleaned, how often, and any special concerns you have.
Think about your schedule too. Some businesses want cleaners to come after everyone goes home. Others need daytime cleaning for high-traffic areas.
Check Their Experience and Reputation
You want a company that’s been around for years and knows what they’re doing. A brand new company might be great, but an established one has proven they can stick around and keep customers happy.
Look them up online. Read what other business owners say about them. Check Google and Facebook reviews to see if they consistently get good ratings. A few bad reviews happen to everyone, but watch out for patterns of complaints.
Don’t be shy about asking for references. Good cleaning companies are happy to share contact info for their current clients. Trusted providers like NAE Cleaning Solutions have built their reputation by consistently delivering quality service and maintaining strong client relationships over the years.
Make Sure They’re Properly Licensed and Insured
This part is super important. The cleaning company should be licensed and insured to protect your business if accidents happen.
Ask to see proof of:
- General liability insurance (covers damage to your property)
- Workers’ compensation (protects you if their worker gets hurt)
- Bonding (protects you from theft)
Being licensed, bonded, and insured gives companies credibility and helps them attract bigger clients. If a company hesitates to show you this paperwork, that’s a red flag.
Look for Proper Certifications
While not always required, certifications show a company takes their work seriously. Certification requires tough training and testing, which means the company has the right skills and knowledge.
Some respected certifications include ISSA’s CIMS certification, GBAC training for disease prevention, and Green Seal for eco-friendly cleaning.
Ask About Their Hiring and Training
Remember, these people will be in your office when you’re not there. You need to know they hire trustworthy employees and train them properly.
Smart questions to ask:
- Do you do background checks on all employees?
- What kind of training do new cleaners get?
- How do you make sure quality stays high?
Many employers have faced big costs from one bad hire. A good cleaning company knows this and takes hiring seriously.
Compare Prices (But Don’t Just Pick the Cheapest)
Yes, budget matters. But here’s the truth: cheaper isn’t always better when it comes to cleaning services.
Get quotes from at least three companies. Make sure each quote breaks down exactly what’s included. Watch out for companies that seem way cheaper than others. There’s usually a reason.
The best value comes from a company that charges fair prices and actually does the job right. Many successful businesses have found that investing in quality cleaning services pays off through better client impressions and happier employees.
Look at Their Cleaning Products and Equipment
More businesses today care about using green cleaning products that are safer for people and the planet. If this matters to you, ask what products the company uses.
Also check if they have modern equipment. Old, broken vacuums and mops won’t clean your office properly. Professional companies invest in good tools because they know it makes a difference.
Get Everything in Writing
Once you pick a company, get a clear contract that spells out everything. This should include what they’ll clean, how often they’ll come, what they’ll charge, and what happens if you’re not happy.
Never agree to vague promises. A professional company will put all their promises on paper without any fuss.
Pay Attention to Communication
How does the company treat you during your first phone call? Do they answer your questions clearly? Do they show up on time for the walk through?
These small things tell you a lot. A company that communicates well at the beginning will probably keep communicating well if problems come up later.
Trust Your Gut
Sometimes your instinct tells you something just feels off. Maybe the salesperson keeps dodging your questions. Maybe the price seems too good to be true. Listen to that little voice.
Your office is important. You deserve a cleaning company that makes you feel confident and taken care of.
The Bottom Line
Choosing the right commercial cleaning company takes a bit of work upfront. But it’s worth it when you walk into your clean, fresh smelling office every morning.
Start with your needs. Check their credentials. Read reviews. Compare prices fairly. Get everything in writing. And pick a company that treats you with respect from day one.
Your business deserves to look its best. The right cleaning company will help make that happen, day after day, week after week.
Frequently Asked Questions
How much does commercial cleaning usually cost?
Most small offices pay between $200 to $500 per month, depending on size and how often they need cleaning. Get specific quotes based on your actual space and needs.
Should I sign a long term contract with a cleaning company?
Start with a shorter trial period if possible, like 3 to 6 months. This lets you see if they’re a good fit before committing to a year or more.
What should I do if I’m not happy with the cleaning quality?
Talk to the company right away. Good companies want to fix problems quickly. If they don’t respond well or fix the issues, it might be time to look for someone new.
